Customer Support

Application Type * {{dictionary.required}}

Service * {{dictionary.required}}

Tracking Number * {{dictionary.required}} {{verificationTrackingError}}

Type of problem * {{dictionary.required}}

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Customer Type * {{dictionary.required}}

Identity Residence Number * {{dictionary.required}} Invalid Data

Commercial Record Number * {{dictionary.required}} Invalid Data

Full Name * {{dictionary.required}} {{dictionary.invalidName}}

Mobile * {{dictionary.required}} {{dictionary.inValidMobile}}

Email * {{dictionary.required}} {{dictionary.inValidEmail}}

Details

Attachments * ({{AttachmentNames}}) {{dictionary.required}} {{$v.fileInfos}}

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{{index + 1}}	{{file.name}}	{{file.type}}	{{file.size \| size}}

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Your ticket has been received. Ticket Number is {{ticketNumber}}

We are pleased to receive your comments and inquiries about our services on our X account

@SPL_Care

Our customer service center

You may contact us via our toll free number at 19992, from outside KSA +966112898888 for any requests, inquiries and feedback email us Care@SPLonline.com.sa

Complaint processing

Complaints will be processed within maximum period of 7 working days from the date of receiving the complaint.
*The customer has the right to submit a complaint to Saudi Post | SPL regarding the provided service, on condition that the date of submitting the complaint does not exceed 30 days from the end date of the agreed period for implementing the service.